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Smoke from burners affects the most vulnerable in our community.

Come on Rotorua, let's clean the air

During winter air quality in Rotorua exceeds the safe and acceptable level set by the Ministry for the Environment.

The most vulnerable to the adverse health effects of our air pollution are the very young, the elderly and those who suffer from respiratory conditions such as asthma.

Approximately 228 tonnes of fine particulates are discharged annually into Rotorua's air. We need to reduce this by 60 tonnes to meet the safe and acceptable standards set by the Ministry for Environment.

The biggest source of Rotorua's urban air pollution is from solid fuel burners for home heating.


If your house is within the Rotorua Airshed and you have a wood burner that was installed before September 2005, then the wood burner is non-compliant and it is illegal to use it.

All coal burners, multi-fuel burners, chip heaters, coal ranges, Marshall heaters and indoor open fires are illegal to use.

There are also rules regarding installing a new wood burner in the Rotorua Airshed and installing a wood burner in a property that has had its previous burner removed at the point of sale.

If you have a non-compliant burner and have a Community Services Card (or a SuperGold Card with NZS/CSC on the back) you could be eligible for FREE replacement heating.  Phone 0800 884 880 now.

Replacing or removing non-compliant heating

If you permanently live in the property you own, it is in the Rotorua Airshed, and it contains a non-compliant wood burner, coal burner or multi-fuel burner, the Regional Council has a free removal service. Phone 0800 884 880. If you want to replace an existing burner with a new one you need to apply for a solid fuel burner building consent from Rotorua Lakes Council. If Rotorua Lakes Council don't have information on the property file for your existing burner you will need to request a Solid Fuel Burner Verification Visit. An assessor from Bay of Plenty Regional Council will arrange a home visit with you to assess your current heating.

Please click on the link below to request a visit.

Solid Fuel Burner Verification Visit Request